This website and the accommodation services under the Sunny Aljezur brand are operated by Maria da Conceição Seromenho Pacheco dos Santos, with VAT number 129367346, based at Estrada Nac. 268 Misericórdia - Cx Postal 564 X, 8670-211 Aljezur.

Sunny Aljezur offers two tourist accommodation properties, duly registered with the National Registry of Local Accommodation (RNAL):

• Sunny Aljezur da Misericórdia: Registration No. 167928/AL
• Sunny Aljezur da Viana: Registration No. 143684/AL

By booking a stay at one of our properties, the guest agrees to and is bound by the following terms and conditions:

1. Booking and Payment Options

• Non-Refundable Rate: Full payment (100%) of the total stay amount is charged immediately at the time of booking via the secure Stripe platform.

2. Cancellation and Modification Policy

• Non-Refundable Rate: In the event of cancellation, date modification, or a no-show, the amount paid is strictly non-refundable.

3. Accommodation & Property Use

• Maximum Capacity: The number of guests staying at the property must not, under any circumstances, exceed the maximum capacity stated in the booking confirmation.
• Babies & Toddlers: Children up to 2 years old stay for free, including the provision of a complimentary portable crib (subject to prior request and availability).
• House Rules: Guests must comply with all established rules (such as no smoking inside, no parties/events, and pets allowed only upon prior request). Failure to comply grants Sunny Aljezur the right to terminate the stay immediately, without any refund.

4. Liability for Damages

• The primary guest under whose name the booking is made is financially liable for any material damage, breakage, or theft caused to the property, furniture, or equipment during the stay. Sunny Aljezur reserves the right to charge the guest's credit card for the costs of repair or replacement.

5. Alternative Dispute Resolution (ADR) & Electronic Complaints Book

• In the event of a consumer dispute, the guest may turn to the competent ADR body for the Algarve region: Algarve Consumer Dispute Arbitration Center (Avenida 5 de Outubro, n.º 55, R/C Direito, 8000-075 Faro / Website: consumoalgarve.pt).
• Guests are also informed that Sunny Aljezur provides an Electronic Complaints Book, which can be officially accessed through the public platform: www.livroreclamacoes.pt